Quality Policy


Integrated specialized General Contracting Company W.L.L. (ISCCO) firmly believes that sound QMS performance is key to ensure sustainable business in all its EPC, maintenance, shutdown and turnaround activities in oil, gas, and petrochemical industries by operating a Quality Management system in accordance with the requirements of ISO9001:2015 & ISO TS 29001:2010. Thus it shall be considered as integral part in business decision making process that is beneficial to all Company’s Stakeholders.

Hence, ISCCO committed to:

   > Satisfying applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood and consistently met.

   > Continual improvement of the QMS by ensuring the risks and opportunities that can affect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed and the focus on enhancing customer satisfaction is maintained.

   > Implement and maintain an effective QMS that provides guidance on objectives and performance standards and ensure that there is strong leadership and very clearly defined responsibilities and accountabilities for all levels of the organization.

   > Ensure the quality policy and quality objectives are established for the QMS and are compatible with the context and strategic direction of the Company.

   > Ensure that the resources needed for the QMS are available; including training, support, work environment and encouragement and communicate the importance of effective quality management and of conforming to the ISO 9001:2015 & ISO TS 29001:2010 requirements.

   > This policy will be communicated to all employees and available to all the Stake holders.

   > Employees and other interested parties are expected to co-operate and assist in the implementation of this policy, which will lead them to improve their and our performance.

This policy will be reviewed annually in the Management review meeting and where deemed necessary will be amended and re-issued.